good111com Privacy Policy

good111com ("we", "us", or "platform") provides online betting and casino entertainment services in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect the personal information of our users. By registering or using services on good111com, you agree to the terms described in this Policy.

We are committed to complying with applicable data protection regulations in Bangladesh. Please read this Policy carefully. If you have any questions, contact our support team.

Section 01

1. Information We Collect

good111com may collect information about you in various ways. The categories of information collected are described below:

a) Information You Provide:

• At registration: full name, date of birth, email address, and password.
• During account verification: national ID card, passport, or driving licence details.
• During payment: bKash, Nagad, or Rocket mobile number.
• During support contact: the content of your messages and requests.

b) Automatically Collected Information:

• IP address and device identifier information.
• Browser type, operating system, and language preference.
• Session data: login time, pages visited, game history.
• Information collected through cookies and similar tracking technologies.

c) Information Received from Third Parties:

• Confirmation data from identity verification services.
• Information received from fraud prevention and risk assessment service providers.

Section 02

2. How We Use Information

Personal information collected on good111com is used for the following purposes:

• Account Management: To create and verify your account and ensure secure login.
• Payment Processing: To complete deposit and withdrawal transactions via bKash, Nagad, or Rocket.
• Customer Service: To help resolve your requests, complaints, or issues.
• Security and Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
• Age Verification: To confirm that only individuals aged 21 or above are using the service.
• Responsible Gaming: To monitor your gaming behaviour and identify potentially problematic conduct.
• Legal Compliance: To comply with applicable laws and regulations and follow regulatory authority guidance.
• Platform Improvement: To analyse user experience and improve the quality of services.
• Promotional Communications: To send bonus offers and relevant information with your consent.

Section 03

3. Information Sharing and Disclosure

good111com does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• Service Provider Partners: With trusted providers for payment processing, identity verification, and technical support — only the information necessary to deliver those services.
• Legal Requirements: Where disclosure is required under a court order, government directive, or applicable law.
• Business Transfers: In the event of a company merger, acquisition, or asset sale, you will be notified in advance.
• Fraud Prevention: With relevant agencies where necessary for protection.

Any service provider partner is bound by a confidentiality agreement with us and may only use your information for the specified purpose.

Section 04

4. Data Protection and Security Measures

good111com uses industry-standard technology and practices to protect your personal information. Our security measures include:

• SSL Encryption: All data transmitted between you and our servers is encrypted using SSL/TLS technology.
• Firewall Protection: Advanced firewall and network security systems are active to block unauthorised access.
• Data Storage Security: Stored data is held in encrypted databases accessible only to authorised staff.
• Regular Security Audits: Regular security audits are conducted to identify and address potential vulnerabilities.
• Staff Training: All our staff are trained in data protection and are bound by confidentiality agreements.

However, no system is completely impenetrable. There are inherent risks in transmitting information over the internet for which good111com is not responsible.

Section 05

5. Data Retention Period

good111com retains your personal information for as long as:

• Your account is active or it is needed to provide services.
• It is necessary to meet legal obligations.
• It is required for dispute resolution or fulfilment of contractual obligations.

Even after an account is closed, some information may be retained for the period specified under applicable law. Once that period has passed, your information is securely deleted or anonymised.

Section 06

6. Cookie Policy

good111com uses cookies to operate the website and improve user experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for the core functionality of the platform — login sessions, security tokens.
• Functionality Cookies: To remember your preferences — language settings, display preferences.
• Analytical Cookies: To collect platform usage statistics, which help improve services.

You can control or reject cookies through your browser settings. However, rejecting certain cookies may limit some features of the platform.

Section 07

7. Your Rights

As a user of good111com, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request deletion of your information (subject to legal obligations).
• Right to Restrict Processing: You may request that we stop using your information for a specific purpose.
• Right to Data Portability: You may request your information in a structured format.
• Right to Object: You may object to the processing of your information for a specific purpose.
• Right to Withdraw Consent: You may withdraw previously given consent at any time, which will affect future processing.

To exercise these rights, contact our support team. We will verify your request and respond as quickly as possible.

Section 08

8. Protection of Minors

good111com strictly provides services only to individuals aged 21 or above. We do not intentionally collect personal information from any minor. If we believe a user is under the age of 21, we will:

• Suspend the relevant account immediately.
• Delete any information collected.
• Notify the relevant authorities where necessary.

If you become aware that a minor is using our platform, please contact us.

Section 09

9. International Data Transfers

In some cases your information may be processed or stored on servers outside Bangladesh. In such cases good111com ensures that:

• Transferred information will be protected to a standard equivalent to this Privacy Policy.
• Third-party providers will ensure adequate data protection measures.
• Necessary contractual safeguards will be in place.

Section 10

10. Marketing Communications

good111com may send promotional information, bonus offers, and service-related updates with your consent. At any time you may:

• Go to your account settings to opt out of marketing communications.
• Contact our support team to change your preferences.

Even if you opt out of marketing communications, you will continue to receive payment confirmations, security alerts, and legally required notices.

Section 11

11. Policy Changes

good111com may update this Privacy Policy from time to time. For significant changes:

• A notification will be sent to your registered email.
• The date of the update will be noted on this page.
• Re-consent may be requested for important changes.

Continued use of the platform after any changes will be taken as your agreement to the new policy. We therefore recommend visiting this page regularly.

Section 12

12. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your data protection rights, contact us: